Frequently Asked Questions (FAQ)

General

Q1: What services do you offer?
A1: We provide a full spectrum of digital services, including web development, web design, thorough testing, server support, comprehensive security solutions, and ongoing maintenance. Our team is dedicated to creating, securing, and maintaining your online presence.

Q2: How can I request a quote for my project?
A2: You can request a quote by filling out our contact form on the website or by sending us an email directly. Please include detailed information about your project to help us provide an accurate estimate.

Web Development

Q3: What web development technologies do you specialize in?
A3: We specialize in a range of technologies such as HTML, CSS, JavaScript, React, Next.js, Saleor, Python, and PHP. Our goal is to use the most suitable technology stack to meet your project needs effectively.

Q4: Can you build custom web applications?
A4: Yes, we excel in developing custom web applications that are tailored to your unique business requirements. We work closely with you to understand your needs and deliver a solution that aligns with your objectives.

Web Design

Q5: Is your web design responsive?
A5: Absolutely. All of our web designs are fully responsive, ensuring that your website looks and functions perfectly on any device, whether it’s a desktop, tablet, or smartphone.

Q6: Do you offer redesign services for existing websites?
A6: Yes, we provide redesign services to revamp your current website, giving it a modern look and enhancing its functionality and user experience.

Testing

Q7: What types of testing do you offer?
A7: We offer comprehensive testing services including functional testing, performance testing, security testing, and usability testing. Our testing ensures that your website or application runs smoothly and securely.

Q8: Do you conduct automated testing?
A8: Yes, we utilize advanced automated testing tools to ensure efficiency and accuracy in our testing processes, delivering quick and reliable results.

Server Support

Q9: What server support services are available?
A9: Our server support services include initial setup, configuration, continuous monitoring, optimization, and troubleshooting. We ensure your server is secure, reliable, and performing at its best.

Q10: Is 24/7 server support available?
A10: Yes, we offer round-the-clock server support to keep your website or application running smoothly at all times, minimizing any potential downtime.

Security

Q11: How do you ensure the security of my website?
A11: We implement robust security measures such as SSL certificates, firewalls, regular security audits, and timely updates to protect your website from potential threats and vulnerabilities.

Q12: Can you assist with GDPR compliance?
A12: Yes, we help you achieve GDPR compliance by implementing necessary measures like data encryption, consent management, and updating your privacy policies.

Maintenance

Q13: What is included in your maintenance services?
A13: Our maintenance services cover regular updates, backups, performance monitoring, bug fixes, and content updates. We ensure your website remains up-to-date and operates smoothly.

Q14: Do you offer monthly maintenance plans?
A14: Yes, we offer flexible monthly maintenance plans tailored to your specific needs, ensuring consistent support and upkeep for your website or application.

Coding Support with AI

Q15: Do you provide coding support using AI?
A15: Yes, we leverage advanced AI tools to offer coding support that enhances the development process. Our AI-driven solutions help in code optimization, debugging, and providing smart code suggestions to improve efficiency and reduce development time.

Additional Support

Q16: How can I contact your support team?
A16: You can reach our support team via email, phone, or through our website’s support portal. We are always ready to assist you with any questions or issues you may have.

Q17: What is your typical response time for support inquiries?
A17: We aim to respond to all support inquiries within 24 hours. For urgent issues, we provide expedited support to address the problem as quickly as possible.